Real insights from real pets

Let your pet
have a say.

PetIP is a community of South African dog and cat owners whose pets help create healthier, tastier and better pet products. Your dog or cat tries products at home, in their normal routine, and you tell us what really happened. Brands use that feedback to make products pets actually enjoy.

A puppy and a cat eating side by side from their own bowls at home
25 dogs
in our first in-home trial
120 feeding days
of real meals, logged by owners
Tested at home
in normal routines, not a kennel

From our first in-home taste trial, 2026

Why PetIP

Pet food companies need to know what pets actually enjoy in normal homes — not only in controlled settings. A bowl in a busy kitchen tells a different story to a bowl in a test facility.

When owners share honest feedback, brands can improve flavour, nutrition, formats and the products they develop next. Your pet's everyday reaction is the missing piece.

How it works

Four simple steps.

  1. STEP 1

    Get invited

    We email you when a trial suits your dog or cat. You choose whether to take part — every time.

  2. STEP 2

    We send you everything

    The product and simple instructions arrive at your door. Nothing to buy.

  3. STEP 3

    Your pet does the testing at home

    Normal routine, normal bowls, normal home — whether you have a dog, a cat or both. Just a few minutes a day.

  4. STEP 4

    Tell us what happened

    A quick check-in on your phone. What your dog or cat loved, ignored or left behind.

A typical PetIP taste trial — for dogs and cats

Trials are for dogs, cats or both, and can involve different product formats — dry food, wet food or treats. Not every trial is the same: length, format and effort vary, and we always explain the details before you say yes. Here's the shape of a common one.

A dog choosing between two food bowls on a kitchen floorA cat eating from its bowl at home during a taste trial
EXAMPLE TRIAL
  • Two bowls, side by side

    You put down two bowls with different foods and let your dog or cat choose. What they go to first, and what they finish, tells us what they prefer.

  • 10–15 minutes a day

    Fits into your normal feeding routine.

  • Quick mobile check-in

    A short form after each session.

  • Trial length varies

    Some run a few days, others a little longer.

Cats are famously fussy tasters — which makes their feedback especially valuable. Cat owners are very welcome.

Safety & transparency

Your pet comes first. Always.

Your pet’s happiness, health and wellbeing are at the heart of everything we do. Our trials are simple, carefully selected activities carried out in the comfort of your own home. You’ll always know what’s being tested, and participation is entirely your choice.

  • PetIP trials are simple, non-invasive at-home product tests using ordinary consumer pet products.
  • You're told what type of product is being tested before you agree to take part.
  • Participation is always optional — decline any trial, or leave the panel, at any time.
  • We only recruit pets suited to a specific trial, based on what you tell us at registration.
  • You know your pet best. Stop a trial at any point if they lose interest or you're not comfortable.

At home

In your kitchen, not a facility.

Real pets

Everyday dogs and cats with everyday habits.

Simple feedback

A few taps on your phone.

Rewards

Offered on selected trials.

Who we are

PetIP is an independent South African pet insights panel. We're not a pet food manufacturer.

We connect dog and cat owners with pet food brands so products are shaped by what real pets enjoy at home. Your pet's wellbeing and your privacy come first.

Questions? Email us at hello@petip.co.za

Questions, answered

Ready to let your pet have a say?

Free to join, about five minutes to register, and you decide on every trial — for every dog and cat in your home.

Join the panel